Brand website and operations software for Jharkhand’s scrap-tech leader

Client overview

The Kabadi (operated by Junk Solutions Private Limited) is a Ranchi-born scrap-tech company that buys household and commercial scrap at the doorstep. Launched in 2017, the brand expanded to Jamshedpur and built recognition as a fast-growing sustainability startup in Jharkhand — with CPCB registration for responsible recycling, large monthly collection and recycling volumes, and a public commitment to transparent weight and rate for customers.

Their consumer promise — quick pickup, actual weight, actual rate, and booking in under a minute — is delivered through a public brand customers trust. MATROP designed and developed thekabadi.com (consumer website and booking experience) and the operations platform that runs fulfilment behind it.

The challenge before MATROP

As order volume grew across Ranchi and Jamshedpur, informal tools could not keep five moving parts aligned: customers placing requests, call-centre confirmation, pickup partners on the road, warehouse sorting, and plant-level processing. Typical pain points included:

• Orders tracked across calls, messages and spreadsheets — hard to see live status or SLA (e.g. pickup within hours).
• Pickup partners lacked a single app view for assigned jobs, navigation context and proof of collection weight.
• Warehouse and plant teams could not always see the same SKU/category breakdown that pricing promised to customers.
• Administration needed audit trails (who changed rates, who approved exceptions) as the brand scaled past lakhs of customers.
• Customer trust — “actual weight, actual rate” — required a professional public site and digital receipts, not verbal assurances.
• The marketing site and internal tools were not aligned — brand growth needed one partner for customer-facing design and back-office software.

How MATROP engaged

MATROP Private Limited worked on two connected layers: the customer-facing thekabadi.com experience (design, development, mobile-friendly booking flow, service messaging and trust content) and the operations backbone that fulfils every order.

For operations, we mapped the flow The Kabadi advertises: place order → confirm on call → partner arrival → weigh → pay → sorting and recycling. Workshops with operations, finance and field staff translated that journey into role-based software with clear ownership per step.

Rather than a single overloaded admin panel, MATROP implemented separate secure logins so each team sees only what they need — reducing errors and protecting commercial data.

Public website: thekabadi.com

MATROP designed and developed thekabadi.com so households and businesses can discover services, understand rates and categories, and place pickup requests without friction. The site reflects The Kabadi’s positioning — Ranchi and Jamshedpur coverage, CPCB registration, sustainability milestones and the “actual weight, actual rate” promise — in a layout built for Indian mobile users.

Consumer booking on the site connects to the same order pipeline used by call centre and field teams, so marketing claims and operational reality stay in sync.

Solution: end-to-end platform by role

MATROP delivered a connected scrap management system aligned to Junk Solutions’ operating model:

• Customer portal / app flow — Book pickup in seconds, view category-wise indicative rates, track order status and history.
• Admin / super admin — Master rates, service areas, user management, dashboards, exceptions, and full operational reports.
• Pickup partner — Assigned orders, status updates, weight capture, collection proof and route-friendly workflow for field teams.
• Warehouse — Inbound lots from partners, sorting parameters, stock movement and handoff to plant or sale channels.
• Plant / processing — Processing batches, yield tracking and reconciliation with warehouse intake.
• Support & cloud operations — Backing the “cloud warehouse / cloud support” experience The Kabadi markets — centralised data, not disconnected registers.

Outcomes for the business

The platform supports The Kabadi’s positioning as a technology-led recycler: the same brand that highlights UNDP collaboration, CPCB registration and high monthly tonnage can now run core processes on software built for Indian field conditions — mobile connectivity, rapid order spikes and multi-city expansion.

Operations teams gain one source of truth from customer booking to plant; leadership can review collection capacity and recycling throughput without waiting for manual consolidation. Customers see a cohesive brand on thekabadi.com and keep the transparent experience it promises — with records they can refer back to.

• Unified partner for public website and operations software.
• Faster coordination between call centre, pickup partners and hubs.
• Clear accountability per role (admin, partner, warehouse, plant, customer).
• Foundation to scale routes, categories and cities without rebuilding processes each time.

Why this matters for similar businesses

Waste-management and circular-economy startups win on trust and logistics at the same time. Custom software is justified when off-the-shelf tools cannot model your rate cards, weight bridges, partner settlements and plant yields in one chain.

MATROP has delivered ERP, portals and field apps across India since 2016. If your operation looks like The Kabadi’s — high volume, many actors, strong customer promise — a role-based platform is usually the next step after the first wave of growth.